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Runlayer Deploy Required: This server requires Runlayer Deploy to be enabled.
Connect your AI assistant to incident.io for incident management and response coordination. Uses API Key authentication.

Available Tools

ToolDescription
list_incidentsList incidents with filtering options
get_incidentGet details about a specific incident
create_incidentCreate a new incident
update_incidentModify incident status or details
close_incidentMark an incident as resolved
add_incident_updatePost a status update to an incident
assign_incidentAssign responders to an incident
list_incident_rolesView incident roles
assign_roleAssign team members to roles
list_incident_actionsView action items for incidents
create_action_itemCreate follow-up tasks
update_action_statusTrack action item progress
list_schedulesList on-call schedules
get_scheduleGet schedule details and current on-call
list_escalationsView escalation policies
trigger_escalationTrigger escalation workflows
get_on_callCheck who’s currently on call
list_incident_typesView incident type categories
get_incident_metricsGet incident statistics
list_post_mortemsAccess post-incident reviews
export_incidentsExport incident data
list_teamsList all teams
list_usersView all users
get_custom_fieldsAccess custom field definitions
list_severitiesView severity levels

Setup

1

Get API Key

  1. Log in to incident.io
  2. Go to Settings > API Keys
  3. Click Create new API key
  4. Select read/write permissions as needed
  5. Copy the key (shown only once)
2

Add Server in Runlayer

  1. In Runlayer, go to Catalog > incident.io > Install MCP
  2. Enter:
    • INCIDENT_IO_API_KEY: Your API key
  3. Click Deploy Server

Troubleshooting

Verify your API key is correct and hasn’t been revoked. Try generating a new key.
Ensure the API key has write permissions if creating/updating incidents.
Wait a few minutes and reduce request frequency. Contact incident.io for higher limits.