Manage Agents with Terraform

terraform {
  required_providers {
    runlayer = {
      source  = "downloads.runlayer.com/runlayer/runlayer"
      version = "~> 1.0"
    }
  }
}

# Reads RUNLAYER_API_KEY and RUNLAYER_BASE_URL from the environment.
provider "runlayer" {}

# The connector the agent may use. Reference an existing server, or manage
# it with a runlayer_server resource in the same configuration.
data "runlayer_server" "linear" {
  server_id = var.linear_server_id
}

resource "runlayer_agent" "support_triage" {
  name = "support-triage"

  # The API strips leading/trailing whitespace from the prompt, so trimspace()
  # keeps file()'s trailing newline from showing up as a permanent diff.
  prompt = trimspace(file("${path.module}/prompts/support-triage.md"))

  # Returned sorted: list them sorted to avoid a permanent diff.
  tags = ["managed-by-terraform", "support"]

  # model = "claude-sonnet-5"   # omit to use the workspace's recommended model
  enable_web_fetch = true

  example_prompts = [
    "Triage the newest ticket in the support queue.",
    "Is ticket SUP-1234 a duplicate?",
  ]

  # Least-privilege tool allowlist per connector.
  # An empty tool_names means zero tools, not all tools.
  servers = [{
    server_id  = data.runlayer_server.linear.id
    tool_names = ["search_issues", "get_issue"]
  }]

  # Reusable instructions attached to the agent.
  skill_ids = [var.triage_skill_id]

  # Available to the agent runtime. Sensitive in plan/apply output; the API
  # never returns values, only env_keys.
  env = {
    TRIAGE_QUEUE = "support"
  }

  # Start parked; flip to false to let triggers run it.
  is_disabled = true
}

data "runlayer_agent" "support_triage" {
  agent_id = runlayer_agent.support_triage.id
}

output "support_triage" {
  value = {
    id           = runlayer_agent.support_triage.id
    model        = data.runlayer_agent.support_triage.model
    description  = data.runlayer_agent.support_triage.description
    server_count = data.runlayer_agent.support_triage.server_count
    tool_count   = data.runlayer_agent.support_triage.tool_count
    env_keys     = data.runlayer_agent.support_triage.env_keys
  }
}

You are the support triage agent for Runlayer.

For every incoming ticket:
1. Search Linear for duplicates before doing anything else.
2. Classify severity (P0-P3) using the playbook, and say why in one line.
3. Draft a reply for the support engineer to send. Never send it yourself.

Keep answers short. If you are unsure about severity, pick the higher one.

terraform init
terraform apply

terraform import runlayer_agent.support_triage <agent-id>